The bank is holding over $250,000 of my money, and I can't seem to get it back. I spent more than an hour on hold, was transferred between departments, and experienced multiple hang-ups, with some departments not responding in a reasonable time. It's unacceptable for such a large financial institution to have such poor service. I urgently need access to my money. I've noticed that others are facing similar problems. I've lodged a complaint with the appropriate authority. Save yourself the hassle and steer clear of this bank.
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Bankwest, previously known as The Bank of Western Australia, is an Australian full-service bank based in Perth, Western Australia.