I ordered three banners with expedited shipping and received an email to approve the designs, which I did. However, I later got another email requesting approval again, and by that time, my shipping date was delayed. When I contacted the support team, a representative admitted it was their mistake but then abruptly ended the call after saying someone else would follow up. After several emails, I was told I needed to pay an extra $18, which I refused, prompting them to lower it to $10 and then $8. I still said no and requested to cancel the order. The next day, I received a call asking if I wanted to proceed, with the promise of another department reaching out within 24 hours. AVOID THIS SERVICE IF YOU NEED THINGS QUICKLY!! Now, I am left without banners for my event and am struggling to get a refund.
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Design Print Banner, LLC (DBA: bannerbuzz.com) was established with a vision to capture online retail markets. With our parent company's 20+ years of experience in the sign business and our state-of-the-art printing technology, BannerBuzz.com offers wholesale prices to retail customer. We focus on quality, value and service, and are one of the larger flex-vinyl sign printers around. Using cutting-edge printing processes and World Wide Web technology, our ready infrastructure and industry experience allow us to offer high quality products at wholesale prices.See more