I wish I could give it zero stars. I ordered a banner on Monday and paid for expedited shipping to receive it by Wednesday. Now it's Thursday, and they haven't even started printing. I didn't receive the proof because of an issue with their email system. They mentioned it could arrive on Monday, which means another four days of waiting. When I pointed out the expedited fee I paid, they mentioned their shipping company doesn’t operate on weekends. I suggested they find an alternative shipper, but that wasn’t possible.
If you have a tight deadline, I would advise against using this service. Their customer support is friendly, but they seem disconnected from our needs. They promised to do everything possible to get my order by Saturday and said they would call back in 30 minutes. Two hours later, I hadn’t heard anything, so I called to cancel my order. They put me on hold again, claiming they would try to expedite it, but ultimately said they couldn’t fulfill my order. I’m heading to a local store now, which I should have done from the start. It really wasn’t worth the $10 I saved by using this service.
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Design Print Banner, LLC (DBA: bannerbuzz.com) was established with a vision to capture online retail markets. With our parent company's 20+ years of experience in the sign business and our state-of-the-art printing technology, BannerBuzz.com offers wholesale prices to retail customer. We focus on quality, value and service, and are one of the larger flex-vinyl sign printers around. Using cutting-edge printing processes and World Wide Web technology, our ready infrastructure and industry experience allow us to offer high quality products at wholesale prices.See more
