barclaycard.co.uk

1.3
1.3 Based on 1.6K reviews

Barclaycard is a leading global payment business which helps consumers, retailers and businesses to make and accept payments flexibly, and to access short-term credit when needed....

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Amelia
Quick card arrival, but frustrating access issues

Received my card promptly, but there was no PIN included. When I tried to access my account online, I found that the online site was disabled, forcing me to use the app, which is quite poor. After getting the app, I was required to obtain a security device, which took a few days to arrive, but I still needed a PIN to use it, which was delayed. Once I finally got the PIN and set everything up, I attempted a balance transfer, but that feature was not functional in the app. This led to a lengthy phone call to resolve the issue. From what I've read in other reviews, it seems the app might take a week or longer to be fully operational. It used to be much simpler to access everything via a webpage on my computer. It's ironic that I received emails encouraging me to view my statements online when that option is no longer available!

1
Date of experience: Jan 12, 2026

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Business Details

  • Barclaycard is a leading global payment business which helps consumers, retailers and businesses to make and accept payments flexibly, and to access short-term credit when needed.

  • language https://www.barclaycard.co.uk

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