I have left 1 star cos I had no choice or it would have been zero. I got rid of my Barclaycard over 2 years ago but had a small balance to pay off. I paid the last bit today over the phone (automated rubbish by the way). It told me I had a huge available credit amount! How? I don't have a card, all their correspondence (card statements) tells me I have zero available credit so why is the automated rubbish telling me different? None of the staff when you can get to them can answer that question. they constantly interrupt, second guess what you are saying and talk utter rubbish over you. Eventually after them having to be told to be quiet I got my question out and was told I had to email my card statement to them? why? get it up on your system, it is you who sent it. Why am I being given 2 different available credit amounts and why don't your staff have a clue what they are talking about????? My available credit should be zero !!!!!!! are they scamming us? Stay well away from Barclays, I have friends who have had a terrible time with them, their complaint is with FCA, Barclays have acted illegally with my friends and now I experience this. Stay away from them!
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Barclaycard is a leading global payment business which helps consumers, retailers and businesses to make and accept payments flexibly, and to access short-term credit when needed.