More than 2 months they have my return and my money. I got several emails with the script about new system and how they do returns manually. Bla-bla-bla. Nothing happens. I do not recommend this company. Update:I received email from their customer service, where there were 3 options. I picked option 1 “ Refund as a Bare Necessities Gift Card in the amount of their refund.When they choose this option, please email them the $50 discount code below that has no exclusions towards their next purchase.”. And - nobody answered me.Then I received new email from new person “ we have two options available for you:A virtual MasterCard refund, which you can use anywhere MasterCard is accepted.A Bare Necessities gift card that can be used on any future purchases.As a token of our appreciation for your understanding, we will include a $30 coupon for use on your next order in your refund email, based on the option you choose from the ones listed above.”I wrote them back with the question what’s happening. And nobody answered me again.Then I received third email with “ We recently reached out to you through two phone calls and an email regarding the refund for your order BN24311440, totaling $37.88. Unfortunately, we have not yet received a response.” But NOBODY CALLED ME and NO OTHER EMAILS. And moreover - the refund is just a half of my order. I wrote them back. And again - nobody answered. It looks like the company is trying to steal my money.
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Bras, panties, lingerie, swimwear, shapewear, activewear, hosiery, men's underwear, plus size bras and more at Bare Necessities.
