I placed an order for an item in a brand that I already own. I paid extra for expedited shipping. It did not fit. I put a review online and customer service responded with an automated AI response that was irrelevant and dismissive of my concerns. I asked for a manager and was told there wasn’t one available. Waited 2 hours and no response. I placed a new order for 2 day shipping to receive Saturday - it will not arrive until Tuesday. Almost 1 week after my original delivery. $171 out of my pocket and I can wait until it’s delivered and return it. They have my money and did not deliver my order on time. I have was told by one of your representatives I would receive it Saturday- not a misunderstanding
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Bras, panties, lingerie, swimwear, shapewear, activewear, hosiery, men's underwear, plus size bras and more at Bare Necessities.
