Informed company immediately after purchase that my PayPal account had defaulted to an old address, and I was out of country and needed to change delivery. First, an AI email refused. A bit later, a new email generated telling me that they would forward on the case as the package hadn't been sent yet, and to dispute charges if it was not resolved. Then I never heard back, so I called, and was informed it had already shipped. I explained my situation again, and was told to dispute charges. I have disputed the charges and received a letter from my bank saying the company say I never contacted them, and kept everything! They delivered to an abandoned apartment building after refusing to update my address. I was able to download the literal emails telling me to dispute charges, and send them to Citi. If I had known they were this poorly run, I wouldn't have purchased in the first place. But to blatantly lie-never again. I've been trapped in this process since December and just had to send off everything to Citi again.Do not buy. Per their comment, you'll notice the didn't address the issue at hand. Lying. Thievery. Etc.
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