Our experience with bargain car rentals has been terrible! We had an extremely long wait at the airport (40+ minutes) and then another long wait when we got to the rental centre. No apologies were made for this. When we returned the car there was some minor damage which we were charged the full excess amount for and were told we would be contacted with the actual cost of repairs as soon as possible so we could claim back the money from our insurer. It has now been 3 months and we haven’t heard anything, despite sending 5 emails asking for the repair details. I would not recommend dealing with this company!
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