Review Time
I was let down to find that the new bark boxes are now shipped and packaged by a major retailer and no longer arrive in boxes. At first, I thought this change was just for the holiday season due to increased demand. However, the next month we received it in a plain white bag again. It's a shame because our dog used to get excited when he saw the box, but now it feels like just another delivery.
Made an order (not a subscription) for some toys. Ordered Saturday, Bark took my money immediately - now Thursday and the package has still not even been shipped which in my opinion is crazy, when you charge the money straight away. Guessing it won’t be send out this week either and I will just have to wait several weeks in total. I will definitely just shop at a local store next time.
I have loved this service for years but we are now cancelling because they no longer ship toys in a box. It sounds silly, but the company name is BarkBOX and half the fun was letting our dogs tear into the box after I partially opened it for them. I can’t let my dogs tear into a plastic bag… I also miss the well designed inserts, just all and all a disappointing change.
The company changed the BarkBox to a polymer bag, with fewer toys after 18 months of membership. Horrible customer service, and definite example of profit above all else. If you upgrade you can get your gifts in a box, which has cute stories and a theme. For $35 they have USPS toss a bag of crap on your steps. Our dog deserves better than that, yours should too.
After experiencing some of the company's employees, it's no wonder I love my dog so much more than humans. Their employees are just entitled juveniles and that's how they intentionally stockpile their company. It's no wonder their stock has tanked to nothing in such a short amount of time.
I’ve been a bark box subscriber for years and I’m done with them. They recently started using broken waste bits from other treats and selling them as ‘trainers’. They are clearly parts of stick treats that were broken in the process. They are inconsistent sizes, most of which are too small to even be actual treats. And the bottom of the bag is mostly flakes and dust. I tried to contact customer service chat but could not get past ai and waited for a human for a long time before giving up and sending an email. Customer service is lacking and so is the quality of the treats.
Chester (border terrier) loved his subscription for the first 6 months he would be so excited getting his box and opening it the staff there is wonderful they have now switched to a plastic bag obviously I don’t want the dog chewing on a plastic bag so we open it for him and there is zero excitement I would no longer recommend
I signed up for subscription including a box, an information card with jokes, art and other fun things, a theme that is not licensed, even though they advertise like you will get licensed items in your subscription. They changed the product to a couple toys thrown in a bag with nothing else and would not let me cancel even though I'm getting way less.
Claim your business profile now and gain access to all features and respond to customer reviews.
By dog people, for dogs (and their people).
At BARK, we want to make dogs as happy as they make us. Because dogs and humans are better together.
That's why we're committed to creating the world's best products and experiences to satisfy each individual dog's distinct personality and preferences.
pedigreepedia.com
pawsonfloor.co.uk
thesausagepit.co.uk
petraveller.com.au
allregardingdogs.com
petdepot.net
nibbles.com
pet-food-container.com
www.danavet.dk
www.modkat.com
