Review Time
If you’re looking to waste money, this service is a top choice. My initial issue was that if a trainer isn’t available nearby, you’re left with video calls only. Even when a trainer is local, you might feel completely overlooked. Regardless of their qualifications, it seems like the trainers lack genuine love for animals. You often have to relentlessly pursue them just to receive minimal attention. These trainers treat this as a side gig, squeezing in sessions around their main jobs. This means you’re often seen as an inconvenience, and follow-ups are rare. Since payments are made upfront, they have little incentive to invest in your or your pet’s needs. In summary, if you truly care for your pet, seek out a trainer who shares that passion and avoid making any upfront payments to this service.
Our trainer is Kirsty and by the end of the first 3 hour session my feisty 9 month puppy was much better behaved. I was sceptical that it would last, but a few days later it has!The improvement when I walk her on the lead is amazing. She is much calmer when visitors come. We have work to do on jumping up, although this is radically reduced and as a puppy her attention span is obviously limited! As she grows, with Bark Buster's, help I’m sure she will be better disciplined and still have her fun loving personality. A work in progress and I am very optimistic.
Not the compassionate dog training I was expecting.I was expecting basic dog training and a correction of learned behaviours (barking specifically).What I was taught:You are the Alpha, not your dog. 3 steps to training:1. Say “bah” to hush/stop your dog.If that does not work:2. Throw an item towards to your dog (an item given to you by the trainer).If that does not work:3. Spray your dog in the face with water (a stream, not a mist).My dog then hid upstairs.It was $900 plus tax.I did sign the contract.The trainer told me to contact her if I need anything else.I paid $1124.35 in total for 1.5 hours with a trainer who told me to call her if I need anything else.I requested a refund and I did receive a refund of $565.00 dollars (50%).I DO NOT recommend this training program.
I have used dog trainers before and when they leave my usual thoughts are I’ve heard it all before this won’t work! This is the first time I’ve used bark busters and I can only say what a massive difference it’s made within the first 24 hours. I have 46 years experience with dogs and my area of expertise is not in dog training and behaviour therefore I got an expert in. Immediately I’ve noticed the difference for the first time my dogs are listening to me treating me as their pack leader and now an absolute pleasure to live with. We will be practising our homework and looking forward to our next session. This was the complete opposite experience - it’s already working and all makes perfect sense.
I am so happy to have had Kelly Pollard as trainer for my dog. Ellie was messed up with separation anxiety as a 3 year old rescue but by working from home Kelly showed me more than Ellie the tips and tricks I needed to do which has immensely helped. It has been 5 years since I did the one on one training that has been worth it all! It takes effort, work & consistency, however, everyone comments how Ellie now is so good. She meets other dogs and is not frantic like in the beginning where she freaked out at all dogs & people for that matter due to fear! She actually enjoys the neighbourhood dogs when she gets to know them as well as the people too she loves and wants to more than please me. Ellie is such a joy and I am grateful for Kelly!!! Believe me, it is well worth the investment.
We turned to Bark Busters for help when our dog developed reactivity around other dogs. The techniques they teach, saying "BAAH" and jerking the lead do work and initially, I was impressed by how quickly our dog stopped barking and lunging, and like many others, I left a positive review right away (which they strongly encourage you to do).However, over time I realised that though this technique worked and stopped him from barking and lunging at other dogs it didn’t actually fix the problem and he was still not able to socialise with other dogs like he was previously and the behaviours they teach you to look out for, i.e. lip licking, ears back, head down are not signs of obedience, but signs of anxiety and stress. A big red flag is that there was no effort to understand the root cause of why he was behaving that way. He tried to claim our dog has bursts of energy simply because he barked when someone entered the property - which is normal dog behavior. He then attributed this to our dog’s diet. While it’s true that kibble contains preservatives, we own a very lazy Bullmastiff who goes to sleep straight after eating. Interestingly, despite being told not to mention diet in reviews, a significant portion of the training session focused on exactly that. He strongly recommended feeding dogs only chicken carcasses — which isn’t even a nutritionally balanced BARF meal!!!! He also claimed that feeding our dog kangaroo meat would make him smell like one (lol what!?) and cause high blood pressure (despite kangaroo being one of the leanest meats). To push a diet on dogs when you are by no means qualified is extremely detrimental hence why they specifically tell you to not write about it in your review.Don’t be fooled by the amount of positive reviews like I was! While fear-based training works it can damage the bond you have with your dog, particularly if they are rescues and have been abused by the previous owners! It is a very outdated way of training and there’s a lot of research coming out showing that positive reinforcement is not only more humane, but also more effective in the long term. Unfortunately there are a lot of dodgy dog trainers out there, I would look out for accreditation on their websites (which is not existent on bark busters’ website)
I paid close to $1500 , for a very short 2 times "training" i didn't know how the process was going to be like. The first time the trainer told me to contact her in a month time for another training, I thought hmm maybe in a month time for me to practice with the dog what she showed me.... in about a month she came again for 25 minutes and she said again... contact me in a month time, that time I thought I don't like the way that she comes only once a month for less than an hour, and I am dealing with the dog mis behaviours. I contacted bark busters and still after almost 2 months they haven't reply to my concerns and my requests to provide us a proper efective training, they only send an automatic reply saying how did they address my complaint.... I am very disappointed with the terrible unprofessional service, they have cero customer's service, they only pushed and pushed me to pay the full amount before the second/last training they gave us. VERY HIGHLY NOT RECOMMENDED. DON'T WASTE YOUR MONEY.I was only looking for a reliable service that could personally train my dog effectively. When I first read about bark busters website, they said that they are specialists.... NOT TRUE, THEY ONLY SELL YOU A WHOLE BUNCH OF TOY AND DO NOT HAVE THE TIME TO CONTACT YOU AS A CLIENT
I agree with the many reviews. Barkbusters is a terrible dog training company. After paying $1300 up front and NO REFUNDS! Saw our trading first day 3 hrs. We trued doing what she said for 2 weeks and in the end our pup was do afraid of her crate and everything. I contacted our trainer to come back she just sent an email and said we were not doing y no nfs correctly to fix what we were doing and saying our pup was not getting enough sleep. She was do afraid to go into her crate because that is where she was yo sleep, eat, stay when we ate never with family! How do you bond with your pup!!Barkbusters is the worse testing company they just take your money and run. Poor business! Especially making you write a review before they would answer you back. Lifetime training my A….!!!!
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