Like many charities, the organization sells items online. After making a purchase meant for collection at a local location, I couldn't retrieve it in time. I requested a refund, but the returned item was lost in transit. The organization refused to contact the postal service, as the sender, and provided no assistance, even though the returns process is their responsibility. The platform simply referred to the incorrect tracking and denied my refund. I strongly advise against buying from this organization online or donating to them, given their lack of integrity.
Claim your business profile now and gain access to all features and respond to customer reviews.
