barongworld.com

1.7
1.7 Based on 54 reviews

...

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Erin Long
Disappointing Experience with Sizing and Customer Service

I recently ordered a Medium Organza Classic Barong Tagalog based on the sizing chart provided online. However, upon receiving the item, it was noticeably smaller than expected and did not match the measurements listed.I reached out to the company to request an exchange for a Large size, only to be told I would need to pay a $15 restocking fee, cover the return shipping costs, and also pay an additional $7.99 for the replacement to be shipped. This is extremely disappointing, especially considering the sizing issue was due to inaccurate information on their website.To make matters worse, the customer service has been unhelpful and unaccommodating throughout the process. I strongly recommend ordering through Amazon or another platform that offers better customer support and a more customer-friendly return policy.

1
Date of experience: Jul 18, 2025

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