Avoid!Initial delivery of order arrived ok and within 7 business days. HOWEVER was short delivered on a few items including the Alampay for the 3 piece Isabela set (which is a significant piece of the set). The delay wasn't even advised until I enquired with them on email. So then I was told the other remaining items would be dispatched later that week as a 2nd delivery. So Then I had received that 2nd delivery of some items (2x boleros only), but still waiting on the Alampay and another item from a different set.Timings: Received the initial delivery 1st Aug and reported the issue straight away. Been chasing for redelivery update or refund process since then. Last heard from their support team 16th Aug. On 24th Aug, still nothing received and getting no more responses!I don't normally put negative reviews but I feel I have given alot of opportunity and reasonable time for them to resolve. I also wrote a review via their review email they provided with a judgeme link. Several days later my review still isn't showing. They seem to only approve 5 star reviews..28th Aug and still no word from them about resolving.Additionally, I haven't been given an invitation to give a review of the other incomplete item I'm still waiting on. They probably wouldn't post it up anyway.Overall, Very disappointed and frankly annoyed especially with the loss of money from an incomplete order. I don't recommend this company for your Barong and traditional Filipino merchandise. Companies can make mistakes ofcourse and when they resolve or attempt to rectify it then that's fine and acceptable. Disappearing and unresponsiveness is inexcusable for a business to be towards a customer they have wronged.
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