Avoid at all cost!!!!I entrusted my BMW M4—previously in perfect working condition—for routine servicing with this garage. Shortly after the service was completed, I began experiencing issues with gear shifting. I returned the car to have it inspected, and was told that the problem was unrelated to their service and simply a case of "bad luck." They diagnosed a faulty DME (Digital Motor Electronics) unit and quoted a replacement cost of £2,700. After some negotiation, they agreed to carry out the work for £2,341.I then waited nearly three months for the part to arrive from Germany, during which time I received no updates or communication unless I chased them myself. Once the part finally arrived, I was informed that an additional issue had been discovered involving a different component, raising the total repair cost to £4,700. They offered a so-called "gesture of goodwill" to complete everything for £3,018.15.This was surprising, as they had previously promised to resolve the issue for £2,300. At that point, I requested that the car be returned to me unrepaired so I could take it elsewhere. However, I was told I would still be required to pay the £2,300—or the vehicle would not be released.In my experience, this business operates with questionable transparency and a serious lack of accountability. I strongly advise others to be extremely cautious when dealing with them. What began as a simple service turned into an ordeal that cost me time, money, and unnecessary stress. Proceed with care, and consider other, more reputable options.
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