Shocking experience! Checked my car in for a service with my mileage and they confirmed my service plan and warranty were in place. They then quoted me for the work based on that, but when I went to collect my car they told me that my mileage had exceeded the cap for my service (which I was never aware was in place) and proceeded to demand that I pay an additional £130 for the job - claiming the moral high ground because the actual additional cost was £400, but that they’d removed the labour cost because of the ‘confusion’. Disgraceful!
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Welcome to Barons Borehamwood. Your authorised local BMW retailer, with excellent offers on new and approved used BMW's. Visit us today.