Shocking experience! Checked my car in for a service with my mileage and they confirmed my service plan and warranty were in place. They then quoted me for the work based on that, but when I went to collect my car they told me that my mileage had exceeded the cap for my service (which I was never aware was in place) and proceeded to demand that I pay an additional £130 for the job - claiming the moral high ground because the actual additional cost was £400, but that they’d removed the labour cost because of the ‘confusion’. Disgraceful!
Claim your business profile now and gain access to all features and respond to customer reviews.
Welcome to Barons Borehamwood. Your authorised local BMW retailer, with excellent offers on new and approved used BMW's. Visit us today.
