My friend and I came in to price check a holiday together, not intending to book one yet. Lee talked us through everything, was very kind and warm, enthusiastic and very knowledgeable. He answered all our questions, walked us through everything and made us both feel very comfortable and listened to.
We were both very nervous as it was our first ever holiday, but Lee's warm personality quickly put us at ease.
Lee walked us through our options, was happy to answer any questions we had, was very patient with us when we asked clarifying questions or asked the same question again just to be sure we understood.
Lee made us both feel as though we were very important, reassured us throughout, and seemed to have genuine interest in making sure we were comfortable and got the best deals.
Thanks to Lee's helpful advice, we ended up booking our holiday, even though we didn't intend to move forward with any bookings before.
Lee made this experience very fun, exciting and reassuring, this was especially difficult to do as my friend and I are both neurodivergent, so Lee's personality was very important and influential to our decision to book our holiday.
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Barrhead Travel is no ordinary travel agent. With a UK-wide network of 70 locations and 45 years of experience in the travel industry, it’s no wonder we’ve been voted the UK’s number-one travel agent for the past seven years. Fully ABTA Bonded and ATOL Protected.
