If zero stars were an option, I would choose that. I mistakenly subscribed to the service and reached out immediately for a refund. What followed was a poor demonstration of customer care. The representative was robotic and unhelpful, sticking to a scripted response without any empathy. The supervisor was equally unyielding, refusing to process a refund despite clear evidence of an accidental charge. It seems they prioritize profit over customer satisfaction. Disappointing.
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