Review Time
There is a clear political bias in what is advertised as an unbiased news outlet. They draw you in with a low initial cost, only to significantly raise it the following year. While some information is useful, the evident bias makes it hard to accept. Marketed as a trustworthy news source, I find that claim questionable. Proceed with caution.
There is a clear political bias from what is supposedly an impartial news outlet. They entice you with a low initial price, only to dramatically increase it the following year. While there is some useful information, it’s challenging to trust it given the apparent bias. Marketed as a credible news source, I find that hard to accept. Take care when consuming their content.
If I could rate this service lower, I would. It’s among the worst financial publications available. They have consistently criticized a notable company's stock over the years, and I’m glad I ignored their advice. Their reliance on AI for content creation shows they don't grasp the complexities of today’s economy or the uniqueness of innovative companies. Their bias against a key figure in the industry clouds their judgment. I recommend avoiding them for reliable financial guidance.
If zero stars were an option, I would choose that. I mistakenly subscribed to the service and reached out immediately for a refund. What followed was a poor demonstration of customer care. The representative was robotic and unhelpful, sticking to a scripted response without any empathy. The supervisor was equally unyielding, refusing to process a refund despite clear evidence of an accidental charge. It seems they prioritize profit over customer satisfaction. Disappointing.
This service model is the worst I’ve encountered. Communication is a hassle, requiring long wait times on the phone. After canceling my subscription, I was told I would still have access to articles until the end date. However, on the very first day post-cancellation, I found myself locked out. The automated support is completely ineffective.
The delivery of the print version has not been fixed. Each month, I miss multiple deliveries. After canceling my subscription, I found that customer service didn’t even process my refund for the missed deliveries. Extremely disappointing service; I won’t sign up again.
I contacted customer service regarding a charge on my credit card after a lengthy wait. I learned that I had unknowingly signed up for a subscription that automatically renewed at a much higher rate. I believed I was subscribing to a different service at a lower price. Now, I’m facing an unexpected charge with no option for a refund due to fine print agreements. This feels like a deceptive practice.
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