barrons.com

1.2
1.2 Based on 18 reviews

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Maura Smith
Be careful signing up for the…

Be careful signing up for the discounted introductory offer. It’s supposed to be for 7 weeks and they state on-line they will contact you prior to charging full price. I will attach. When I called to verify I hadn’t been charged a few days after the 7th week they said I had. I informed them that they had to contact me prior to charging and I had proof of that. Didn’t matter. Asked to talk to his supervisor. The foreign supervisor laughed at me and said he wouldn’t refund me. He said to call my CC company which I did. I explained the situation to them and they told me to fill out the requisite paperwork for fraud but they would need to cancel my card immediately. I felt it wasn’t worth the $17.99 so decided to write reviews about their fraudulent practices. They are owned by the Wall Street Journal who did the exact same thing. When I called their NY office I spoke to a gentleman who actually referred me to the language of not being charged until after being contacted on their internet site. Unfortunately unscrupulous contractors will do as they please.

1
Date of experience: Jun 09, 2022

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