I wish I could give zero stars. My son requested a specific body wash for Christmas, so I ordered a set of two from the company's official website. Instead, I received two unbranded, suspicious-looking plastic bottles that bear no resemblance to the product I expected. I attempted to initiate a return through the app used for my purchase, and although I'm within the 30-day return window, I was met with a message stating, 'not eligible for return final sale.' I did not purchase a final sale item. I paid a significant amount of $43 for these two bottles, only to receive an unreliable product I can't trust for my child. I then reached out to customer service via the email provided on their website, but I received no response—not even an automated reply acknowledging my inquiry. Ultimately, it feels like I've been scammed out of $43. I strongly advise against purchasing products from this company!
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