Frustration with customer support and problem resolution. Objectively, the service might be adequate, but when issues arise, expect endless deflection and no willingness to resolve them. Repeated inquiries often go unanswered, leading to a lack of communication and excuses instead of solutions. Unfortunately, this reflects a completely unprofessional approach.
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Base.com (formerly BaseLinker) is a top e-commerce operating system for high-volume businesses trusted by 30,000 companies. It allows sales across hundreds of channels globally by centralizing order, warehouse, and product information management, automating repetitive tasks, and streamlining shipping and returns processes. Save time and enhance efficiency with 1,700+ integrations with marketplaces, store platforms, and carriers: Amazon, Etsy, eBay, Shopify, WooCommerce, Magento, OpenCart, RoyalMail, UPS, FedEx, Hermes, DPD, DHL, QuickBooks, Xero, Slack, Gmail, FreshDesk, and many more.
Best for sellers & retailers that want to increase sales by listing at Amazon, Etsy, eBay and 130+ other maketplaces while optimising costs by automating listings, order management, invoicing, shipping and more.
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