Avoid this service! They show no concern for their customers. We had booked for a celebration weekend, but due to the national lockdown, we couldn't attend. My friend tried every way to contact them for a date change or refund, but received no replies, forcing her to dispute the charge with her card company. Unfortunately, the claim was rejected, meaning we still have to pay for a room we couldn't use during a global pandemic. It's outrageous that they refuse to issue a refund. I hope karma catches up with them during these challenging times!
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BASE Serviced Apartments offers city centre serviced apartments in Liverpool and Chester. Book direct with Base Serviced Apartments for the best rate.