DO NOT BUY FROM BASEUS!! Baseus is a scam company and advertises free returns, but they don't tell you that they have a 7-day return policy. You have to search through their entire site and their return policy is unclear. When my item arrived on September 15, they argued that it had arrived three days earlier. All packages in my community are logged through an Amazon locker and scanned immediately upon entry, so their claim is false. They refused to allow me to return or exchange this item. Any company that has a 7-day return policy is UNREASONABLE! Bottom line: They refused to accept a return or exchange, even though the item I purchased ended up having connection issues. Baseus is NOT a good company, and this will be the last time I take their advice—or ChatGPT’s advice—on purchasing from them.
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Baseus stands for “Based on Users”, a consumer electronics brand creating seamlessly practical and aesthetic products, that integrate design, research and development, production, and sales.
Our product catalog covers chargers, audio, lights, home appliances, car accessories, phone protectors, and more, catering to the authentic demand of over 300 million users worldwide.See more
