baseus.com

3.1
3.1 Based on 169 reviews

Baseus stands for “Based on Users”, a consumer electronics brand creating seamlessly practical and aesthetic products, that integrate design, research and development, production, and sales. Our product catalog covers chargers, audio, lights, home applia...

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Kenny Martin
I purchased the crowdfunding security cameras and when I received them I thought they looked and fel

I purchased the crowdfunding security cameras and when I received them I thought they looked and felt like quality, unfortunately they lied about the zoom and it is nothing like stated, the quality is atrocious and grainy. I have had nothing but issues with both units and sent the uploads etc to them and never got a reply even a month later. Same issues still exist. I told them immediately I wanted to return them for a refund and they refused, simply stating that I have a warranty. What good is a warranty on a product that does not do as advertised? Both Arlo and Riolink not to mention Eufy, have better quality for same price and less with superior zoom image quality, nothing like this useless grainy image from Baseus.

1
Date of experience: Feb 26, 2026

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Business Details

  • Baseus stands for “Based on Users”, a consumer electronics brand creating seamlessly practical and aesthetic products, that integrate design, research and development, production, and sales.

    Our product catalog covers chargers, audio, lights, home appliances, car accessories, phone protectors, and more, catering to the authentic demand of over 300 million users worldwide.See more

  • email care@baseus.com
  • language https://www.baseus.com

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