When I opened a CD it said they would notify me before it matures so that I take out the money in time, or it would just roll over into a new lower interest rate CD and you'd have to pay a penalty to get the money. They never notified me, but thankfully I was on top of it and got the money. Also here it is March 2026 and they still haven't sent me a 1099, nor can you obtain one on their site. I emailed customer service, first they said they're working on it. I recently emailed again and no reply.
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