I finally won 800 euros, but when I tried to withdraw, I was only able to take out 400. I withdrew 400, left 400 in my account, and continued playing. Later, I checked on my withdrawal, and it had been declined. I contacted customer service to ask why, and they informed me that my withdrawal request was reversed because I played with the remaining funds. I didn’t do that. In every other casino, only the player can reverse a withdrawal request. How are they allowed to operate in the UK? It feels like a scam.
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