We needed to replace the dampers in a self closing toilet seat that was purchased from the Boucher Road Branch about 6 years when getting our bathroom refurbished. We were unable to identify the make of the Toilet bowl or seat having misplaced the original invoices etc. However, thanks to the patient and time-consuming search which Phillip undertook he was able to retrieve the invoice and identify/supply the replacement damper.More recently we found that Phillip was more than helpful when we returned and sought information about choosing the correct size of radiator for our bathroom. He patiently explained the options and even allowed us to borrow a colour swatch overnight.
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