Bathfitters are terrible at communicating , with the customer , with information on when the install would be coming . I contacted them after not hearing anything for 3 months . I only received one email in the very beginning . Communication was terrible ..In saying that the fellow that came and installed the shower was very professional and precise . And I love the job . I was surprised then to be charged the following day to the balance owing without knowing it would be charged no further email was ever received . No call was followed up to let me know when the installer was coming unless I had contacted them . Poor poor communication to make sure I even received the emails which I did not , although they said they had sent them . Further follow up should always be done as far as I am concerned for such a big reputable buisness to make sure I had received the emails which I did not .
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