I wish I had read these reviews before I spent almost 20K to have two showers installed as I would not have used this company. In my opinion, the shower bases we had installed are manufactured at a sub-standard. The sides are not square and they flex too much which I expect will cause them to fatigue and become defective more quickly than those from another manufacturer. If I stand close to the drain it “clicks”because I believe the base flexes too much. I have requested that a senior installer comes out to address our concerns but as of now, one month later, no one has appeared to address my concerns. Two times they have scheduled someone to look over the issues. They cancelled one appointment and simply didn’t turn up for the second one. I can’t emphasize how disappointed I am with the bathfitter!
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An innovative solution for your bathtub. ... no messy, disruptive demolition work. What's more, all Bath Fitter products are backed by a limited lifetime warranty.
