Beware of Bath Fitters! Bath Fitters will tell you everything you want to hear but when it comes time for service they are not there for their customers. Per our contract with Bath Fitters the completion date says May 24, 2023. However, the Job did not get competed until June 15, 2023. Bath Fitters would call on the same day they were to show up to let us know they would not be able to come out. This happened at the very least 3 times. They do not care if you must take time off work or adjust your time to meet Bath Fitters. When they did finally come to install the new shower there was no water coming out of the Bathtub faucet or show head. We had to wait around a week (if not longer) before they would come out to fix the problem. Now they have deleted most of my Facebook comment which told the whole nightmare we had to go through. Now I know why I could not find many bad reviews on Bath Fitters. They deleted the ones they don't like. I have complained to other Bath Fitters in other states and with my problems and it seems to me no one cares about Bath Fitters reputation. They all just blew me off. Bath Fitters tells me they are individually franchised and are not interested in helping me. When I have text the regional product manager Dennis Anderson (in Illinois) he stopped replying to my text. Bath Fitters blocked me on Messenger in Facebook also. This new shower was added to my son's home in Warsaw, Illinois (I live in Phoenix, Arizona) and I was coming up for a visit and asked my son about adding a shower to his bathroom and I would pay for it. The regional product manager Dennis Anderson (in Illinois) said my son signed the contract and they will have to deal with him, I told Dennis I was paying for the job and I was not in Warsaw to sign the contract. We wanted the shower added before I got to Illinois. Well, the shower was completed after I left because Bath Fitters broke their contract of May 24, 2023 deadline. This is my opinion but I would be looking for some other company than Bath Fitters to re-do my bathroom. I will never use them at my house in Arizona, which we will be remodeling soon. They don't care about their customers. Bath Fitters do not think their customers time is important. We all need to rally together to get this company out of businesses. I plan on taking Bath Fitters to court for breaking they contract and faulse advertising. Bath Fitters wants me to settle and has offered me 50% off. I will not settle for for that. I know when a customer breaks the contract with bath fitters the want all of their money. So I will not settle.
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An innovative solution for your bathtub. ... no messy, disruptive demolition work. What's more, all Bath Fitter products are backed by a limited lifetime warranty.
