First, I love the shower. It did take 5 days but I was o.k. with that as installer had family things that needed to be attended to and lived a couple of hours away etc. I think it is a two man job and needs to have people in the area but that is beside the point.I paid over $13,000 and $1,326 for plumbing parts. The third time the shower was used, the hand help part dropped on the flood, from the person sitting on the chair, and broke. Bath Planet wants 70.00 to replalce. I went on Amazon and replaced for $39. but the point is, I will never recommend this company. I dread what else will break and not be covered. Stay away from Bath Planet. Now you are warned. Scammers
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