My tracking link didn't work so I googled the company and read a couple of very salty reviews. I wrote them an admittedly slightly snarky email saying I'd heard they don't respond to emails and I was surprised to get a response immediately telling me my order would arrive in 3 days. I just unpacked it and It's exactly what I needed. I'm stoked and my bath tap cost literally half what I was going to have to pay elsewhere. Very happy with the product, speed of delivery and the customer service.
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