bathroommountain.co.uk

4.7
4.7 Based on 161 reviews

...

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Shaheen Shafiq
I don’t usually leave reviews, but I genuinely felt I had to after this experience. River was absol

I don’t usually leave reviews, but I genuinely felt I had to after this experience.

River was absolutely amazing from start to finish. I came in with a very large and quite overwhelming order, and he made the entire process feel so much easier. From the moment I started speaking to him, he was patient, attentive, and incredibly helpful — nothing ever felt like too much trouble.

What really stood out to me was his dedication. He stayed behind past his time just to make sure everything was sorted properly, without rushing or cutting corners. That level of care and commitment is rare, and it honestly made such a difference to my experience.

Considering he’s only been there a few weeks, the level of professionalism and knowledge he showed was genuinely impressive. He guided me through everything with confidence and made sure I felt comfortable with every decision.

Steven, the manager, was also very kind and welcoming, which added to such a positive experience overall.

I’m really grateful for the help I received — River is a real credit to the team, and I couldn’t have asked for better service.

5
Date of experience: Apr 09, 2026

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