As a tech enthusiast, I ordered a battery with express shipping. The order process went smoothly, and I received the correct item. However, the battery stopped functioning after just three months. The return process has been frustrating, as I had to wait for their technician to assess if it was under warranty. I've read the warranty carefully, and there are specific terms for batteries that don’t charge. It seems designed to deter returns. My laptop now only works when plugged in, which is unacceptable after just three months. Customer service is non-existent; there's no way to speak with someone directly, only voicemail, which is unresponsive. Email replies are also delayed. The return shipping cost is nearly half the price of the battery, making it unworthwhile. I caution others to read the warranty terms closely, as this company may not deliver as expected.
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We specialize in selling aftermarket batteries for laptop / notebook computers, camcorder, digital cameras and smart phones. Our company, established in 2004, is dedicated to providing fast delivery and exceptional customer service.
