Review Time
Battersea are so helpful with giving advice and support every step of the way. Their re-homing team is always there if needed.
I have fostered many cats for Battersea, I highly recommend the role and everyone is always so supportive.
So now I have been paired with my 'forever' cat and we are both very happy!
This charity does great work, but I can't give it full stars because they pressure you for additional donations after a single contribution. I donated £50 in October 2025, and now in January 2026, they are already asking for more. Many donors have their own pets to care for and can't keep giving.
This marks our third dog rehomed in the past 15 years, with our previous two staying with us for 6 and 8.5 years before they crossed the rainbow bridge. We found our lovely "Dora" (Pandora) on the website and felt an instant connection, especially after losing our beloved Lola, which left a significant void. Dora had an undeniable charm, and after our initial inquiry, we spoke with a representative who thoroughly reviewed all of Dora's notes and medical history. They seemed to have a great sense of our suitability as potential new owners, and after another conversation the next day, we were invited to meet her. Upon arrival, we were welcomed by a dedicated behavior specialist who provided us with detailed information and set our expectations for Dora's personality. After a brief wait for her check-up at the vet, meeting Dora was love at first sight! She exceeded our hopes and brought us immense joy. We also met her foster caregivers, who shared valuable insights about her behaviors and daily routine, along with a helpful information sheet. The time flew by, and we couldn't wait to bring her home. The entire experience at the center demonstrated efficiency and a commitment to ensuring the best match for both the dog and potential owners. Unlike our previous rescue organization, which took weeks, this process was completed in just a couple of days! The operation at this location is a testament to the team's dedication, and their passion for animals is clear. They ensured we understood everything before welcoming Dora into our home, and with limited space, they prioritize finding loving homes quickly for new arrivals. We are incredibly grateful for the swift and seamless process and would highly recommend this service to anyone seeking a dog. The work they do is remarkable, and the staff are true heroes! We hope to enjoy 10 wonderful years with Dora, and when it's time to find our next dog or dogs, we won't look elsewhere, as this rehoming experience has been exceptional, and their follow-up calls to check on Dora’s progress reflect the care they provide.
I am shocked reading some reviews. I am a subscriber and give monthly payments, I have always had updates on the work Battersea provides. I'm not a dog or cat owner but I love animals and only want the best for the dogs and cats as some are not so fortunate to have good homes. I will dismiss the bad reviews and concentrate on the good as I believe there is plenty of good done by Battersea. I will very much keep to a positive opinion.
This is our third dog being rehomed in the last 15 years, our previous 2 we had for 6 years and 8.5 respectively before they went over the rainbow bridge. We saw our beautiful "Dora" (Pandora) on the website for old windsor and immediately felt a buzz as we had only just lost our beautiful Lola and the void she left in the home was enormous . Dora just had a certain something and after our initial enquiry, we spoke to a lady called Leah who spent a good amount of time going through all Dora's notes and medical history. It was extremely thorough and they clearly had a good vibe about us as potential new human parents for Dora and after a second chat the following day we we invited to meet Dora. Upon arrival we were greeted by one of the dedicated dog behaviour specialists who was welcoming and very thorough in her information and giving us an expectation of what Dora will be like. After waiting a short time for her check in the vets, we met Dora and it was love at first sight! She was everything we hoped and more and she was an absolute joy. We met her foster home parents, Naomi and Gary and they gave us a first hand run down of her behaviours and routine and a printed info sheet with so much useful info. The time passed so quickly and we just couldn't wait to get her home. Everything about the whole experience at Battersea is about efficiency and getting things right for the dog and prospective owners first time. They do not protract the process like our previous rescue centre where we got our last two dogs and it was all taken care of in a couple of days rather than the 3 weeks with the other centre! The way it operates at Old Windsor is a credit to the team there and the passion for animals is evident. They made sure we were aware of everything before we committed to taking Dora home and with space at a premium, its in their interest to getting loving new owners quickly to make room for more cases arriving. We are so thankful that the process was quick and easy and would recommend Battersea to everybody looking for a dog. The work they do is incredible and the people are heroes without capes! Hopefully we will get to spend 10 years with Dora but when we come to getting our next dog or dogs, we won't go anywhere else now as the whole rehoming experience has been amazing and the following up calls to check on her progress is a testament to the care they provide.
We were offered a booklet about the best way to support your animals during the charade that is November the 5th the booklet never arrived but we have been harassed ever since via Email.While I salute Battersea for the excellent work they do with animals I would suggest if you offer something see it through and don't let people and my animals down.
We have been looking to rehome a dog since may when we lost our dear Staffi after 13yrs . Our criteria. was they had to get on with our cat, which seemed an impossible task! Battersea came to the rescue with a 9 week Staffi x who we have named Reggie ! He is a breath of fresh air . We started puppy classes straight away, & are taking him to shops, the beach , pubs etc to socialise him as much as possible. It’s great to be able to give a rescue dog a home , & we look forward to many years ahead .
Absolutely lovely staff who clearly care deeply for all the animals in their care. It’s obvious they work hard to ensure every animal is matched with the right person and goes to a thoroughly checked, loving home.The team has been super helpful and easy to contact whenever I’ve needed anything. I recently adopted a cat and couldn’t be happier with the support I received throughout the process. This is clearly a place run by true animal lovers!
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Battersea is here for every dog and cat, and has been since 1860. For 160 years, we've gone from one home in London to three rescuing and rehoming centres across the country and have cared for over three million vulnerable animals.
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