battersea.org.uk

4.5
4.5 Based on 21 reviews

Battersea is here for every dog and cat, and has been since 1860. For 160 years, we've gone from one home in London to three rescuing and rehoming centres across the country and have cared for over three million vulnerable animals....

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George Loughlin
Battersea Old Windsor, you are amazing

This is our third dog being rehomed in the last 15 years, our previous 2 we had for 6 years and 8.5 respectively before they went over the rainbow bridge. We saw our beautiful "Dora" (Pandora) on the website for old windsor and immediately felt a buzz as we had only just lost our beautiful Lola and the void she left in the home was enormous . Dora just had a certain something and after our initial enquiry, we spoke to a lady called Leah who spent a good amount of time going through all Dora's notes and medical history. It was extremely thorough and they clearly had a good vibe about us as potential new human parents for Dora and after a second chat the following day we we invited to meet Dora. Upon arrival we were greeted by one of the dedicated dog behaviour specialists who was welcoming and very thorough in her information and giving us an expectation of what Dora will be like. After waiting a short time for her check in the vets, we met Dora and it was love at first sight! She was everything we hoped and more and she was an absolute joy. We met her foster home parents, Naomi and Gary and they gave us a first hand run down of her behaviours and routine and a printed info sheet with so much useful info. The time passed so quickly and we just couldn't wait to get her home. Everything about the whole experience at Battersea is about efficiency and getting things right for the dog and prospective owners first time. They do not protract the process like our previous rescue centre where we got our last two dogs and it was all taken care of in a couple of days rather than the 3 weeks with the other centre! The way it operates at Old Windsor is a credit to the team there and the passion for animals is evident. They made sure we were aware of everything before we committed to taking Dora home and with space at a premium, its in their interest to getting loving new owners quickly to make room for more cases arriving. We are so thankful that the process was quick and easy and would recommend Battersea to everybody looking for a dog. The work they do is incredible and the people are heroes without capes! Hopefully we will get to spend 10 years with Dora but when we come to getting our next dog or dogs, we won't go anywhere else now as the whole rehoming experience has been amazing and the following up calls to check on her progress is a testament to the care they provide.

5
Date of experience: Nov 07, 2025

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Business Details

  • Battersea is here for every dog and cat, and has been since 1860. For 160 years, we've gone from one home in London to three rescuing and rehoming centres across the country and have cared for over three million vulnerable animals.

  • email info@battersea.org.uk
  • call 08000014444
  • language https://www.battersea.org.uk/

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