We adopted Nala (formerly Toffee) from Battersea Dog & Cat Rescue on 12 July 2025, and I honestly can’t recommend them highly enough! The entire process was incredibly smooth and reassuring from start to finish. It began with an in-depth phone call with the rehoming team (shout out to Grace)to assess whether I was a suitable match for Nala, and whether our home and circumstances would meet her needs. Thankfully we did fit, they can match you to a dog/cat pending your circumstances, please know they are working on that basis! A few days later, we had the chance to meet Nala in person at Battersea. Jasmine, who introduced us, was fantastic-so knowledgeable and supportive, and she shared a wealth of helpful information.After that first meeting, we got to meet Nala again which was great. Following on from that, the communication from the rehoming team was brilliant. We were kept fully informed at every stage and felt really supported throughout the adoption journey. The team works incredibly hard and genuinely cares about every animal in their care. The dogs are clearly loved and well looked after, they deserve every bit of funding and support.Nala has been with us for just two weeks, and she’s already made herself at home. She’s absolutely obsessed with us & the feeling is mutual! We’ve loved sending updates, photos, and videos to the rehoming team to share how she’s settling in. Battersea also provides structured post-adoption support, checking in at 3 days, 3 weeks, and 3 months, so you never feel like you’re on your own. You can always contact them with any questions, which is such a reassuring service.We paid £220 for Nala, and she came fully vaccinated, microchipped, with some food, and even a little care/info pack when we collected her. The whole experience has been wonderful.
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Battersea is here for every dog and cat, and has been since 1860. For 160 years, we've gone from one home in London to three rescuing and rehoming centres across the country and have cared for over three million vulnerable animals.