Misleading advertising – supplied the wrong batteryI ordered what was described as a “Yuasa YTZ14S compatible replacement” battery from Battery Trader (Order #123312, September 2025). Instead of supplying an equivalent, they sent me a US Powersports USZ14S. (a much cheaper battery)The USZ14S is not the same specification as the Yuasa YTZ14S:Yuasa YTZ14S: 11.8 Ah, 230 CCAUSZ14S supplied: 11 Ah, 200 CCAThat’s 800 mAh less capacity and 30 A less cranking power. This is a material shortfall in both specification and performance.When I raised the issue, their responses were dismissive and gaslighting – suggesting I had “buyer’s remorse” and trying to claim that batteries are “perishable” and therefore not returnable. They also told me my rights were “time-limited,” which is incorrect under UK consumer law (Consumer Rights Act 2015 gives a 30-day right to reject goods not as described).This is misleading advertising: they use the Yuasa model name in the product listing, omit critical specifications like CCA, and then ship an inferior substitute.I have escalated the matter with a Section 75 claim through my card provider and reported Battery Trader to Trading Standards.
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Rechargeable replacement batteries for Laptop, cordless Drill / power tool, SLA, GPS, Mobility scooters, UPS power supplies, portable smartphones, MP3 Players, mobile phones, cordless phones and many many more must have devices Rechargeable replacement batteries for Laptop, cordless Drill / power tool, SLA, GPS, Mobility scooters, UPS power supplies, portable smartphones, MP3 Players, mobile phones, cordless phones and many many more must have devicesSee more
