Dont be deceived by all the 5 star reviews on their website. Come here to see. They hide all their 1 star reviews amongst thousands of other good ones on their official site with a poor filter. They make most of their income off repairs and do nothing to fix those issues permanently. They know their warranty is bull too. Sony is also a dog company too with all their restrictions and liscensing for their terrible plastic products so Ill give em the benefit of the doubt and say BB can probably only do so much. I also can say I enjoyed the controller throughout a year and a half as it never got stick drift and no buttons failed. However all the positives of the controller become null and void with the button placements which are a pain. That is the main issue in my eyes. A good 3/4s of people are going to pick the wrong placement that doesnt match there hand size and they dont have a chart/guide that helps you. This is the deal breaker for me and ruined part of my experience throughout the year and a half I had the controller as my fingertips went wayy past the buttons and caused alot of arthritis inducing discomfort yay. So thus their making even more money off people sending their controllers back in to be retweaked. I didnt do that, am sure as hell not, and not going through the reship process by paying $100+ to redrill some holes in a shell and I dont even know if it will come back my placement size. Ive even heard people had to send em back in twice to re-tweak because they didnt get the back buttons exactly right. Their chargers also should be 4ft instead of 3ft that extra edge would be cool, as I yanked the controller out of my usb ports so many times trying to stretch my arms into the air between games.
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Here at Battle Beaver Customs, we focus on improving our customer's gaming experience through custom video game controllers for PC, PlayStation 5, PlayStation 4, & Xbox Series X.
