I ordered a custom controller from Battle Beaver in June 2025. Unfortunately, I never received the order.
According to the tracking information, the package was returned and the delivery was never completed.
I contacted customer support multiple times asking for a refund, but the only response I received was an offer for a 50% discount code instead of a proper resolution.
After many months, the issue is still unresolved and I am still waiting for a refund for an order that was never delivered.
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Here at Battle Beaver Customs, we focus on improving our customer's gaming experience through custom video game controllers for PC, PlayStation 5, PlayStation 4, & Xbox Series X.
