Provided an estimated 4-6 week build time. It’s been 7 weeks and I have not received any communication from BBC since they took my money and sent me a confirmation email. I have contacted customer support via email a week ago and still have not received a response. Their site warns sending a follow up email before receiving a response will push you further down the response queue. Their modus operandi is pretty much “give us your money and leave us alone until you get your product that you paid $200 for. And you’ll get it when you get it, whenever it’s convenient to us.” I’ll probably get my tax refund before I get a shipping confirmation email.Customer service is literal dog water.Buy a SCUF. They’re MARGINALLY better.
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Here at Battle Beaver Customs, we focus on improving our customer's gaming experience through custom video game controllers for PC, PlayStation 5, PlayStation 4, & Xbox Series X.
