What a joke of a company they just want your money. They have terrible customer service I phoned them from the uk and gave them my number to call me back so it won’t cost me an arm and a leg also gave them options to call me via what’s app etc they never did call me back so I could speak to someone. this is after I sent them 3 emails with no response then finally after 7 emails I got a response stating that I would have to pay for returns which was £30 which I did even though they should of given me a free returns as I paid $50 shipping for it to arrive at my doorstep. Then on top of that they said that they take a 15% restocking fee. In the end I spent over $300 and only got refunded £157 now they are not responding to my email asking for them to clarify why I have been refunded so little. Remember that’s not including my phone bill for international calls since they didn’t respond at the start. Careful once they have your money they couldn’t care as you can tell from how bad there customers service is
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Here at Battle Beaver Customs, we focus on improving our customer's gaming experience through custom video game controllers for PC, PlayStation 5, PlayStation 4, & Xbox Series X.
