Terrible Customer service, and a terrible product. I purchased a "custom build" for around $250 USD. After having waiting 16 weeks it finally arrived (I am in the US). I never got an update on shipping until the second time I reached out after waiting 2 weeks for a response. Then the controller arrives and it was preforming as expected, until maybe a month or two later, mind you that I don't use it a lot or put crazy wear and tear on it. After somewhere between 1-2 months of playing with it, the Square button (ps4) goes out, I switch Micro USB's it works again for a day then goes back out. Now if I want it fixed I have to pay for shipping and wait anywhere from 8-12 weeks to get it back. The crazy thing is that this is a normal issue with Battle Beaver products. I would not recommend this to anyone crazy wait times for a faulty product with bad quality I would sell the thing if it worked properly.
Claim your business profile now and gain access to all features and respond to customer reviews.
Here at Battle Beaver Customs, we focus on improving our customer's gaming experience through custom video game controllers for PC, PlayStation 5, PlayStation 4, & Xbox Series X.
