I placed an order on 12/1 and contacted the support team when the gift hadn’t shipped by 12/12. I indicated that I needed all similar items by 12/22, but they informed me they couldn’t ship until 12/20. I requested a credit, yet they only managed to send one item, despite my explanation that I needed all 5 or none at all. 1. They charge your credit card at the time of ordering, while most reputable services charge upon shipment. 2. They filter comments on social media, so potential customers only see positive feedback. 3. Sales tax was applied to the shipping costs.
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