Ordered product online with delivery. They promised in 72 hours delivery company will contact, now 190+ hours, still no contact. Customer service is very unhelpful, and unwilling to give any estimates. Since they broke their initial deliver schedule promise, I thought I could just unwind the deal, but that's not the case with Bauhaus, as they are keeping my money as a hostage until "they have received the product back to their warehouse". I trusted this company due to it's reputation and scale of operation, I'll never make the same mistake again. 0/5 would not recommend.Edit: still no product, or refund. After 3 hours of e-mailing, chatting and phone calls, they still can not tell me if or when they are able to deliver me my order, and if I want to cancel, when I am able to get my money back.
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