In the last four returns, it has taken 3 to 5 weeks for any action, and I've had to follow up for a refund each time. There’s no explanation for the unacceptably long processing times. The most recent refund took over 5 weeks to process. The company really needs to enhance its Returns Policy, as these delays appear to be a common problem.
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Baukjen is a sustainably and ethically conscious London-based womenswear brand. We create timeless, carefully crafted pieces designed to empower women to be their best selves every day. Recently recognised as a ‘Best For The World™’ B Corp, we are proud to be the highest scoring Fashion B Corp in the UK and second highest in Europe, coming in the top 5% of all B Corps globally. We have also received a 2021 United Nations Global Action Award for our leadership in sustainability.See more
