I returned a purchase after 5 days the carrier hadn't issued tracking information. I contacted Baukjen today and they have issued a refund even though they have not received the return. The process took only a few hours to resolve. Very impressive!
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Baukjen is a sustainably and ethically conscious London-based womenswear brand. We create timeless, carefully crafted pieces designed to empower women to be their best selves every day. Recently recognised as a ‘Best For The World™’ B Corp, we are proud to be the highest scoring Fashion B Corp in the UK and second highest in Europe, coming in the top 5% of all B Corps globally. We have also received a 2021 United Nations Global Action Award for our leadership in sustainability.See more
