I ordered and paid for a guitar, but nothing arrived. I called customer service and spoke to a representative who promised to look into it and send an email confirmation. However, I received nothing. It sounded like there were chickens in the background, suggesting it might be outsourced. After sending seven emails, still no response. I strongly advise against purchasing from this unreliable company.
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Bax Music is your go-to online music store with more than 46,000 bits of gear and accessories in stock. Ordered before 10 PM? Receive delivery in 2-4 business days.
Assortment
More than 1,000 brands and a 21,000m2 warehouse packed with DJ and studio gear, headphones, speakers and lighting, and a mouth-watering and extensive selection of acoustic and electric instruments ready to put any beginner on the right path or equip any pro with their dream setup.
Ordering
Bax Music makes placing your order smooth and simple. Postage is completely free when you spend £199 or more and almost everything we offer comes with a 3-year warranty and a 30-day trial period. Also, all returns are free of charge.
Payment
Payment can be made via your preferred method, whether it’s debit card, credit card or PayPal etc.
Helpdesk & Online Store
Thanks to our clear product pages, any music maker and lover can quickly find what they’re looking for in our online Bax Music store. If you have any questions, Bax Music is available to answer them 6 days a week.
You can always find us at bax-shop.com where 445 specialists are ready to help. We support your stage!
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