baxters.com

1.4
1.4 Based on 121 reviews

Baxters Food Group Limited, also known as Baxters of Speyside or Baxters, is a Scottish food processing company, based in Fochabers, Moray....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.4

/
5

121 Reviews

5 Star
8%
4 Star
1%
3 Star
2%
2 Star
3%
1 Star
85%

All Reviews

Filter Reviews

Review Time

Beenie
I havent bought Fray Bentos pies in a while, but was disappointed to see that it broke 2 can openers

I havent bought Fray Bentos pies in a while, but was disappointed to see that it broke 2 can openers. Never had an issue opening them before, but for some reason, this cannot be done anymore. They recommend 2 makes of can opener, but to be honest, this shouldn't be needed, any can opener should open them, or they should do somethig like a corned beef tin and have their own opener. Very disappointed. I contacted them and basically got we will pass this on to their internal quality team. I certainly wont be buying again, the 2 I bought went in the bin!

1
Date of experience: Jan 28, 2026
Andy Baker medievalbiker
Avoid Baxters hot smoked salmon chowder

It is difficult to know where to start but maybe how a chowder should be: A chowder should be a thick creamy soup packed with flavour. This however is thin and watery, I didn't find any fish in the soup just bits of half cooked potato, no onion, no sweet corn, that however is nothing when you take into account that it made me gag, as it smelt and tasted off and I couldn't eat it. I love the royal game soup they make but this was terrible

1
Date of experience: Jan 23, 2026
Martin Butcher
Silly pricing…

Can you explain why Garners Pickled onions which I understand you acquired are so expensive? £4 a jar is ridiculous. The only time I buy them is Christmas when they are reduced and on offer......the clues in the pricing! Make them a reasonable price and I'd buy them every week.

5
Date of experience: Jan 10, 2026
Beenie
Buy special can openers ??

I havent bought Fray Bentos pies in a while, but was disappointed to see that it broke 2 can openers. Never had an issue opening them before, but for some reason, this cannot be done anymore. They recommend 2 makes of can opener, but to be honest, this shouldn't be needed, any can opener should open them, or they should do somethig like a corned beef tin and have their own opener. Very disappointed. I contacted them and basically got we will pass this on to their internal quality team. I certainly wont be buying again, the 2 I bought went in the bin!

1
Date of experience: Dec 30, 2025
Lynda
Where is the Salmon?

Extremely disappointed with this Baxters Hot Smoked Salmon Chowder Soup. It needs to be renamed to "potato soup" as potato seems to be the only ingredient you will find, floating in a watery soup. Will not be buying Baxters ever again and it's a complete rip off.

1
Date of experience: Dec 27, 2025
Harryoffdock
Quality has plummeted.

This once family favourite is now a no go zone for this household. We used to love Baxters products, always a bit more expensive than other brands but worth it. Not any longer, we just opened a jar of beetroot, tried some and then threw the lot in the bin. It was like wood and totally without taste.

1
Date of experience: Dec 25, 2025
Nigel Finch
Scotch broth soup really awful

Scotch broth soup really awful. Tasteless and watery. AVOID. Stick to good ole Heinz

1
Date of experience: Dec 24, 2025
Colin Hewetson
Fray Bentos Steak and Kidney Pies a rip off

Baxter's own Fray Bentos Pies since 2011. I've been buying them for over 20 years, they've always been great value for money, plenty of lean meat, gravy and thick Puff pastry. Price hasn't varied much, £1-2/tin. I bought one earlier this week, now cost £3. It was horrible, an absolute rip off, a dessert spoon full of meat, no kidney, hardly any gravy, pastry so thin you could read the newspaper through it and it didn't rise 1mm. Obviously instead of maintaining the quality and increasing the price, they've cut the quality by reducing the meat content and changing the pastry ingredients. I shan't be buying these anymore and I suggest no one should waste their money on them

1
Date of experience: Dec 19, 2025
Amanda
salmon hot chowder - no salmon

lots of potato chunks, tasted a bit like salmon but massive scam as there are no chunks of salmon in it at all as stated on the tin. watery for nearly 4 quid! it was a treat too so now i am sad.

1
Date of experience: Dec 09, 2025
david white
Spicy Parsnip Vegetarian Soup

What a sad state of affairs for a once great brand. I imagined that my review would be at odds with the majority opinion. Instead, I can only repeat what has been written more eloquently elsewhere.Spicy Parsnip Vegetarian Soup a.k.a. peppery yellow water. A dreadful, overpriced experience.

1
Date of experience: Dec 05, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Baxters Food Group Limited, also known as Baxters of Speyside or Baxters, is a Scottish food processing company, based in Fochabers, Moray.

  • language https://baxters.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More